We receive many emails every week and answer them in the order in which they were received.
We try our best to respond to all emails within 24 hours of receipt (and usually answer them in 1 - 2 business hours - Monday is our busiest inquiry day).
Our goal is to provide the best customer service we possibly can. In order to help us get your problem
resolved as fast and as effiently as possible, please provide all of the following requested information (failure to provide ALL requested information
will delay the answer to your inquiry unnecessarily):