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The efficiencies inherent in the Internet are the main reasons our prices are so low and how we can save our customers so much money. Our preferred method of contact is by email anytime or by the Live Help during business hours: 8 AM to 5 PM Monday through Friday Eastern Time.
Order
Tracking: |
You MUST include your 12-digit order confirmation number to request the status on your order and to receive a timely reply. This number was provided five times: (It appeared on screen while placing your order after hitting "Submit", it was emailed to you, it was in the email shipping notification, it is on your packing slip and on the shipping label). Without it, your response could be delayed 24 - 48 hours. |
Orders Make certain you include your order number in the subject line. |
Technical
Support: |
Please provide your order confirmation number, ReChargX part number, machine type and model number when requesting support. |
Support |
Unlisted Machines: |
If your machine isn't listed in our Cross Reference pages (please look through the entire page before requesting additional research), simply click on the link to the right and we will search out compatible supplies. We try to respond in under 24 hours during the normal business week. |
Unlisted Machine Form |
| Sales |
Get a Free Estimate of Savings for Your Business
General Sales or Pre-Sales Info: (not for order tracking, tech support or for inquiries about unlisted machines - see above for those contact addresses)
sales@tonerrefillkits.com |
Sales |
| Dealer and Reseller Info: |
We are in the process of finalizing our dealer, reseller and affiliate program. Please use the link at the right to provide your contact details. As soon as we have finalized the program, we will email the details to all who have inquired. dealers@tonerrefillkits.com |
Dealers |
| Webmaster |
Please use this link to report problems with web site, broken links, comments, suggestions, etc. webmaster@tonerrefillkits.com |
Webmaster |
| President |
The "Buck Stops Here!" I highly value all constructive customer input. Compliments, complaints, suggestions, etc. are all welcome. If you are looking for customer service or technical support, please use the other links shown above. jgalt@tonerrefillkits.com |
JGalt |
| Survey |
Want to help us enhance the quality and service of our website? Take a few minutes to fill in the confidential survey to assist us. |
Survey |
*Please note: TonerRefillKits.com is able to provide the dramatic savings its products offer because it is an internet-based mail-order company. We respectfully request that you initiate all of your technical support, order inquiries, product questions and other product related questions through the use of email.
But, keep in mind, our company is made up of real people who care and we are ready, willing and able to talk with you on the phone (8 AM to 5 PM Eastern Time) if that is the medium you prefer. Again, though, we ask you to please help us continue to offer the least expensive way to get rid of the "toner low" blues by using our email contacts for all standard inquiries. You'll be pleasantly surprised to find out how fast we answer your email. Thank you!
| Physical location: 204 Southridge Industrial Drive, Tavares, FL 32778, USA (just outside of Orlando) |
Phone Number: 352.343.7533 |
FAX Number: 352.343.3804 |
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Privacy
